Professor Sergio Koreisha and Associate Professor Yue Fang
engage in several projects dealing with economic forecasting issues
and problems affecting the construction of regression models. Regression
analysis, a widely used statistical modeling tool, is concerned with
quantifying relationships among variables such as between sales and
various marketing promotions and measures of competition. Understanding
these relationships help managers make intelligent business decisions,
formulate strategies, and develop forecasts that are critical to future
planning and control efforts of an organization. Examples of their
current projects include:
Evaluating the Validity of Inferences When Both Heteroscedasticity
and Autocorrelation Are Present.
Should You Trust Tests of Significance in Econometric Models Based on
Asymptotically Consistent Methods?
Estimation and Forecasting of Regression Models with Mis-specified
ARCHGARCH Models.
Trends and Temporal Aggregation in Macroeconomic Time Series.
To complement this research, Assistant Professor Iain Pardoe is
developing novel graphical tools to assess the fit of regression models.
Traditional "residual analysis" approaches display graphs that can be
difficult to use, and that do not provide much insight into how a
deficient model might be improved. In contrast the graphs he has been
working on, display relationships in the data together with predicted
relationships from the model allowing an easy direct comparison. If
there is a match, then the model is probably useful, otherwise, the
model should be improved - often the graphs can suggest how to achieve
this improvement. His current projects include:
Average predictive comparisons for models with nonlinearity,
interactions, and variance components (with A. Gelman)
Graphical tools for quadratic discriminant analysis (with X. Yin
and R. D. Cook)
A graphical method for assessing the fit of regression variance
functions (with R. D. Cook)
Tools for understanding multilevel (hierarchical) regressions
(with A. Gelman)
One highly interesting and useful application of Professor Pardoe's
research involves predicting Academy Award Winners. He has a forthcoming
paper, "Applying discrete choice models to predict Academy Award
winners" in the Journal of the Royal Statistical Society, Series A.
Associate Professor Nagesh Murthy is currently developing normative
and empirical models to address strategic and tactical issues at the
interface of operations, marketing, and R&D. For example, Professor
Murthy is investigating the impact of simulation training on call center
agent performance. These models assist firms to gain a better
understanding of methods to improve the efficiency and effectiveness of
their supply chain decisions.
Professor Murthy also researches in the area of sustainable supply
chains as part of his role in the LCB Center for Sustainable Supply
Chain Management. He has a forthcoming publication, "Supply chain
implications of recycling" in Business Horizons.
Assistant Professor John Goodale's primary research focus is in
the area of workforce scheduling in service operations. A typical setting
for this decision-making process is a firm that employs customer service
representatives in order to satisfy customer demand when it occurs. Many
operations have this environment. For example, large financial,
telecommunications, and retail firms have call centers that are subject to
uncertain customer demand, and one of the important managerial functions is
to schedule customer service employees. Goodale and his co-authors
have created a holistic approach that forecasts customer demand based on the
firm's staffing levels and consumers' utility for waiting time. His current
projects include:
Integrated workforce planning (with Easton, F.F)
A workforce scheduling model for services with
customer routing.
Bounds for expected waiting time measures from
Markovian queues with parallel channels
and heterogeneous servers (with Wardell, D.G.)
Service level and routing policies for service
queues with parallel channels and heterogeneous servers (with
Wardell, D.G. and Gupta, J.N.D.).
Assistant Professor Michael Pangburn studies the effects of
product characteristics and their impact on firm operations. One current
project, for example, looks at the impact of high-tech products’
obsolescence on capacity and pricing decisions. His other current projects
include:
Capacity Decisions for High-tech Products with Obsolescence
(with S. Sundaresan)
Product Choice with Recourse: Purchases with Returns (with E.
Stavrulaki)
Product Versioning and Timing for Durable Goods.
Inventory Disclosure in Online Retailing (with A. Talalayevsky)
As companies have increasingly outsourced part or all of their
operations in order to focus on their core competence, a serious
capacity allocation problem for the contractors arises due to the
decentralized nature of the current practice and the conflicting
interests of the parties involved. Motivated by the widely-implemented
online capacity booking systems by leading contract manufacturers, Assistant Professor Tolga Aydinliyim conducts research on
coordination and competition issues in production planning and supply
chain management, with particular emphasis on outsourcing and
subcontracting. As opposed to the common approach in supply chain
management research, which focuses on coordination at the aggregate
inventory level, his approach puts more emphasis on the timeliness of
the production activities and the coordination benefits. In a series of
papers currently under review at Manufacturing and Service Operations
Management and Management Science, Professor Aydinliyim takes an
analytical approach in an attempt to answer the following managerial
questions: (i) Can significant benefits be achieved as a result of
centralized decision making? In other words, are coordination benefits
worth the effort to achieve centralization? (ii) Do all parties involved
improve their individual performances under centralized control? If not,
how should coordination savings be allocated so that individual agents
accept the centralized solution? (iii) Can centralization be achieved
without centralized control, i.e. does there exist an instrument, e.g.
contract, mechanism, priority rule, etc., which makes strategic decision
makers act the way they would under centralized control?
DSC in focus (Fall 07)
New faculty
The DSC department is excited to welcome Tolga Aydinliyim to the
department. Tolga is an assistant professor in operations
management.
Selected publications
Mike Pangburn: "Capacity and Price Setting for Dispersed,
Time-Sensitive Customer Segments," Manufacturing & Service
Operations Management
(forthcoming), 2007 (with E. Stavrulaki)
Nagesh Murthy: "The Impact of Simulation Training on Call Center
Agent Performance: A Field-Based Investigation," Management
Science, 2006 (with G. Challagalla, L. Vincent, and T. Sherwani)